There are currently no Alerts at Peel. Call 1800 936 233 (our 24/7 Hotline) to report a Fault or Outage. While we do not expect Cyclone Narelle to impact Peel Business Park, we encourage customers to follow their usual preparations in case of an unplanned outage. For updates, please refer to our website or contact our 24/7 Hotline on 1800 936 233, which can also be used to report any damage or network issues.
Code of conduct
For the Supply of Electricity to Small Use Customers
The Code of Conduct for the Supply of Electricity to Small Use Customers regulates and controls the conduct of retailers, distributors and electricity marketing agents who supply electricity to residential and small business customers.
The Code was developed to protect the interests of customers who generally have little or no market power. For this reason, the Code only applies to residential and small business customers who consume no more than 160 MWh of electricity per annum. This equates to an annual electricity bill of approximately $40,000.