There are currently no Alerts at Peel. Call 1800 936 233 (our 24/7 Hotline) to report a Fault or Outage.
Payment Extensions & Plans
We have a range of options available to support you with your bill payments.
If you need help, we’re here to assist you. Please contact us as soon as possible so we can help you with your bill payments.
Payment Extensions
If you need more time to pay your bill, and you want to move the bill payment due date to a later date, this is called a Payment Extension.
Payment Plans
If you want to split your bill payment amount into a series of smaller payments, over an agreed time period, this is called a Payment Plan.
Contact the Peel Team to arrange a Payment Extension or Plan on 1300 755 290.
If you are experiencing Financial Hardship, please visit our Financial Hardship page for more information.
Please also visit our Energy Saving Tips page for additional bill assistance.