There are currently no Alerts at Peel. Call 1800 936 233 (our 24/7 Hotline) to report a Fault or Outage.

Contact Us

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Customer Service


Our friendly Peel Team can assist you with any account, billing, payment or general enquiry you have. We can also provide you with additional support.

Contact us on 1300 755 290.


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Faults & Outages


We have a 24/7 Hotline that is available on 1800 936 233 if you are experiencing any issues.

You can also use this number to report Emergencies, but please ensure you have contacted 000 first, if required.

Complaints Handling

National Relay Service

If you are deaf, or have a hearing impairment, please contact us through the National Relay Service:

TTY users please contact by phone on 133 677, and then ask for 1800 936 233.

Speak and Listen users please contact by phone on 1300 555 727, and then ask for 1800 936 233.

Internet relay users please connect to the NRS, and then ask for 1800 936 233.

Interpreter users please contact TIS National by phone on 131 450.

Metrology Procedure

Network Support


Builders and Electrical Contractors who require Network and Technical enquiry support can reach our Technical Team at

TechnicalSupport@PeelRenewableEnergy.com.au